日渐崛起的个人
我们正以前所未有的方式见证个人的崛起。

巨大的技术进步和互联互通正在大幅提升世界各地个人的能力。
近50亿人在使用移动电话,在这些设备中,超过一半是智能手机。
社交平台从根本上改变了人们交流、互动和组织生活的方式:从在维基百科(Wikipedia)、微信和推特(Twitter)上分享信息和组织知识,到在Kickstarter上资助新项目,或在Airbnb、Uber或Airtasker上的p2p市场。
移动支付在中国的使用率是美国的11倍。
中国的科技公司阿里巴巴、腾讯和百度在创新、客户规模、盈利能力和社会影响力方面可以与Facebook、谷歌和亚马逊相匹敌。
人们越来越期待体验和个性化,而不是消费。
获取信息不仅改变了我们的消费方式,也改变了我们与公司互动的方式,改变了我们对产品和服务的影响。
这个大趋势在不同的地区会有很大的不同。
那些无法接触到大多数人都能接触到的技术和网络的人,将感到越来越没有力量。
“零工”经济等新的组织形式,也引发了有关企业责任、工人地位和权利的新问题。
随着越来越多的个人接入互联网服务,以及大型社交平台发明新的方式吸引人们进入自己的生态系统,这种大趋势正在加速发展。
在给予人们话语权的同时,同样的数据操作和商业模式也放大了错误信息和虚假信息、有害的和极端的内容。
青少年中抑郁、压力和焦虑的比例上升与社交媒体的使用和智能手机的引入有关。
然而,社交媒体也可能成为改善、个性化、传递心理健康信息的机会。
随着这一趋势继续扩大我们的声音,政府和个人需要理解访问和隐私之间、授权和孤立之间的权衡。
References
Barry, E. (2019) 72% of Australians use digital payments, with non-bank apps preferred. (online) Finder. Available at: https://www.finder.com.au/australians-digital-payments-roy-morgan-survey
Clement, J. (2019) Mobile payments in the United States – Statistics & Facts. (online) Statista. Available at: https://www.statista.com/topics/982/mobile-payments/
PwC. (2019) It’s time for a consumer-centred metric: introducing ‘return on experience’. Global Consumer Insights Survey 2019. Available at: https://www.pwc.com/gx/en/consumer-markets/consumer-insights-survey/2019/report.pdf
Yu, E. (2019) Asia driving global mobile payments, with eight in top 10 markets. (online) ZDNet. Available at: https://www.zdnet.com/article/asia-driving-global-mobile-payments-with-eight-in-top-10-markets/
Connaker, A., and Madsbjerg, S. (2019) The State of Socially Responsible Investing. Harvard Business Review. Available at: https://hbr.org/2019/01/the-state-of-socially-responsible-investing
Global Sustainable Investment Alliance, (2018). 2018 Global Sustainable Investment Review. (online) Available at: http://www.gsi-alliance.org/wp-content/uploads/2019/03/GSIR_Review2018.3.28.pdf
Brain and Mind Centre. Youth mental health and technology. The University of Sydney. https://sydney.edu.au/brain-mind/our-research/youth-mental-health-and-technology.html
CSIRO, (2019). Australian National Outlook 2019. Available at: https://www.csiro.au/en/Showcase/ANO
European Commission. (2018). Economic Power Shifts, in The EC Megatrend Hub. Available here: https://ec.europa.eu/knowledge4policy/foresight/topic/expanding-influence-east-south/power-shifts_en
Haidt, J. and Lukianoff, G. (2019) The Coddling of the American Mind. Penguin Press.
Haidt, J. and Twenge, J (curators) Is there an increase in adolescent mood disorders? (online) Google docs. Available at: https://docs.google.com/document/d/1diMvsMeRphUH7E6D1d_J7R6WbDdgnzFHDHPx9HXzR5o/edit
National Intelligence Council. (2017). Global Trends, Paradox of Progress, (online). Available at: https://www.dni.gov/files/documents/nic/GT-Full-Report.pdf
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