What are the megatrends that shape our future?

Insights

The ABC behind successful teamwork

With teamwork as the secret sauce for service excellence, is identifying and cultivating the right blend of teamwork mechanisms the special ingredient to transform customer satisfaction into profits?

Is Now and Then really a Beatles song? The fab four always used technology to create new music

The Beatles have released a new track – using new technology to strip Lennon’s vocals out of an old demo casette tape. Will this be part of Beatles canon?

AI chatbots are coming to your workplace but are not necessarily coming for your job

Chatbots are proving to be productive and useful but they can be unreliable and make mistakes.

Confronting ageing: the talk Australia has to have

Australian society will be reshaped as its population ages, it needs to have some confronting conversations about ageing and how it pays the inevitable cost.

Technology is changing the lives of female lawyers, in ways that are bad as well as good

A new survey finds working from home is removing barriers for women, but also blurring the barrier between work and the “safe space” of home.

Your car is watching you. The implications are profound and immediate

The issue of privacy breaches by car manufacturers is often overlooked.

Black learning matters – appreciating Indigenous wisdom in management education

How can educators respectfully and meaningfully introduce Indigenous stewardship concepts with a sense of appreciation rather than appropriation?

Harvest season is also peak time for conflict in rural societies

Do harvest season spikes in agricultural income and conflict in rural Africa and Asia present an opportunity to adjust peacekeeping and aid efforts?

VR is transforming how buildings are made

We no longer need to rely on the individual capability of people to read plans or imagine the spaces based on the pictures or verbal descriptions.

Buy Now Pay Later – what are the pitfalls?

Around a quarter of Australian adults have used a Buy Now, Pay Later service. What does the industry’s increasing influence mean for younger and at-risk consumers?