With teamwork as the secret sauce for service excellence, is identifying and cultivating the right blend of teamwork mechanisms the special ingredient to transform customer satisfaction into profits?
How can businesses better weather unforeseen challenges and thrive in an ever-changing marketplace?
What do the movie studio Pixar and the Empire State Building have in common? Professor Bent Flyvbjerg shares principles of good project management.
This week: a discussion with Bent Flyvbjerg on the factors that lead projects to fail, whether big or small, and the research-based principles that can make them succeed.
This week: corporate self-help, pandemics, climate, toxic stuff and socio-tech broccoli: our 2022 best business books for your holiday reading list.
Investments in AI technologies are accelerating worldwide, what could an AI translator do to improve the success of AI-led projects?
As organisations embrace AI hiring systems, how will they be gamed?
This week: we take stock and discuss nine important things we learned about hybrid work.
We have curated the various lists of Best Business Books for 2021 and sorted them according to our (more helpful) categories.
Is it better to have a strategic planning approach or a portfolio-driven approach when planning during a crisis?
This week: corporate self-help, schadenfreude, tech broccoli, and real eyeopeners: our 2021 best business books for your Christmas list.