Leading behavioural economist Professor Dan Ariely shares his insights into US politics, how we think about inequality, his desire to become a waiter - plus his advice on how to split the bill.
Dan Ariely eliminated conflicts of interest in insurance, restored trust, and made money. Banking Royal Commission, take note.
Banks were originally businesses based on customer trust. Today that trust has diminished as they juggle their priorities between the customer, employees, community and shareholders. It's the focus on the latter that has diluted that sense of trust the most.