The Future, This Week 9 Nov 18: satire, science, and bio bricks
...New cellphone study is already out of date and their testing on rats is not the same as testing on...
People power
...of the uniforms and the way airline staff spoke to people in person or on the phone. In today’s digitally...
Banks must lift their branding game
...Ma so eloquently put it a number of times over the past decade, “customers are number one, employees are number...
The Future, This Week 04 August 2017
...someone else Tesla is selling 1,800 Model 3 every day Volvo hybrid or electrical by 2019 Britain is banning petrol...
The numbers of climate change and COP26 on The Future, This Week
This week: all the numbers of climate change and what they mean from the COP26 in Glasgow, with our expert...
Zoom fatigue: a laborious act, in two parts
The first video call of the day. Check microphone, webcam. Ugh, the bookshelf is looking extra messy: insert a virtual...
Not just retail and restaurants: Australia’s new high tech Asian entrepreneurs
...by other services (11 percent) and accommodation and food services (10 percent). In the services sector, we see examples of...
The collision of marketing and robotics: robots at your service
...most excited about the growing ability of robots to provide customer service. By definition a robot is mechanical technology combined...
Future Fintech: Who will the odds favour?
...incumbents as it becomes clear that aspects of the financial services’ value chain can only sustain a limited number of...
Technology is changing the lives of female lawyers, in ways that are bad as well as good
I can go to a hearing by Zoom or by phone, I absolutely love it – otherwise, I’d be travelling...
TikTok, WeChat and the fragmented internet on The Future, This Week
...with TikTok? The Indian government banned 59 Chinese smartphone apps, including WeChat An estimated 19 million people in the US...
Marketing in a time of shifting normal
...efforts across customer service expectations, pricing strategies, product availability, automation improvements in the case of services brands, integration of any...