Shuoxin Cheng

PhD Candidate
The University of Sydney Business School
Shuoxin is a PhD Candidate at the University of Sydney Business School. Their thesis involves a collection of studies that advances a multilevel, multi-perspective, socially contextualised understanding of employee voice.

From this author

The ABC behind successful teamwork

With teamwork as the secret sauce for service excellence, is identifying and cultivating the right blend of teamwork mechanisms the special ingredient to transform customer satisfaction into profits?