Kai Riemer is Professor of Information Technology and Organisation and Director of Sydney Executive Plus at the University of Sydney Business School. Kai has extensive experience with industry-funded research and is the founder and co-leader of the Digital Futures Research Group and convener of DISRUPT.SYDNEYTM. His expertise spans the fields of artificial intelligence, collaborative systems, the future of work, emerging technologies, and the philosophy of technology. Kai’s research appears in leading journals such as MISQ, JAIS, EJIS, ISJ and JIT, he consults for executives and boards and is frequently requested to comment and speak on issues around Digital Disruption, The Future or Business, and Social Media. He co-hosted The Future, This Week, Australia’s leading podcast on the future of business and technology, and most recently, The Unlearn Project, the podcast about changing common sense.
Chatbots are proving to be productive and useful but they can be unreliable and make mistakes.