Marketers have long had a fascination with robots. But recently marketers have been most excited about the growing ability of robots to provide customer service.
This week’s news roundup of what’s impacting the future of business.
In The Future, This Week Sandra Peter (Sydney Business Insights) and Kai Riemer (Digital Disruption Research Group) meet once a week to put their own spin on news that is impacting the future of business. This week: taxing robots, horse manure, disruption in hindsight and batteries that aren’t boring.